Vibration Fatigue Laboratory are committed to providing the best in customer service. We offer professional and friendly assistance to our customers for whatever they may need. That is why we are proud of our continued success in satisfying one customer after the other. Don't just take our word for it-be sure to read through our customer testimonials, and you'll see why we are the best in the business!
Thanks for the effort and patience you've provided in the 3 axis vibration development for our motor design. This project required major support of the VFL team from a test setup perspective as well as patience in dialing in the control strategy to give us the test we wanted. The staff was very accommodating during a visit and happy to share all information they had about their system, test control strategies as well as theory behind vibration testing that they show expertise in. Our test ran 24 hours a day in your facility, and around the clock support was provided in the event any question or issue came up. We had a hiccup in control that was immediately addressed, diagnosed, fixed and reported. The response to this small change was amazing and the more impressive feat was diagnosing the problem so our design team could evaluate the parts design before releasing into the field.
Beyond the testing, your staff constantly provided answers to questions support from the purchasing side of things and clear communication throughout the entire project making reporting through my teams management possible even with a test running 3 states away. Every aspect of the project was seamless and we appreciate the work done from the VFL side in support of our validation activities.
Thanks again for the support,
General Motors Electrification
**Appreciation and evaluation of the work expressed is of my opinion. Views expressed representing “my team” are from my viewpoint and may not reflect the view of everyone in my organization**
Thank you SO much for helping get our testing done and for the extra help you provided in the way of supplies and expertise and staying late to get the job done. It was greatly appreciated. Everyone was very courteous, professional and helpful. For a small group, you do big things and that is very impressive. I look forward to working again with you if and when the opportunity arises. I will also tell anyone who may be looking for 3 DoF testing that I know of a great place that will do the job, do it right, and give you more than you expect. Thanks again!